Participatory Designer/Researcher/Lecturer

Publications

30 publications, with 44 co-authors, of which 5 individually published papers. 9 Journal articles and 2 book chapters


Most cited

Reitsma, L., Smith, A., and Van Den Hoven, E., 2013. StoryBeads: Preserving Indigenous knowledge through tangible interaction design. In Proceedings of International conference on culture and computing (pp. 79-85). IEEE.

This paper addresses the need to preserve culturally unique knowledge for future generations. This user-centered design-research case study focused on preserving Indigenous Knowledge (IK) of the South-African BaNtwane culture, specifically focusing on their rich beadwork and oral traditions. Our approach allows for design research in a scenario where the community is represented by a few prominent members, simultaneously making provision for the incorporation of modern technology in a society trailing in technology adoption. The study resulted in a recording device that fits the target group’s oral tradition and is based on a concept in which oral stories are recorded and associated with tangible beads that can be incorporated into traditional beadwork. The device and interaction design embraces the culture’s aesthetics and existing IK mechanisms.

Reitsma, L., Light, A., Zaman, T., and Rodgers, P.A., 2019. A respectful design framework incorporating Indigenous knowledge in the design process. In The Design Journal, 22, (sup1): pp. 1555-1570.

To stay within the planetary boundaries, we have to take responsibility, and this includes designers. This requires new perspectives on design. In this work, we focus on a co-design project with indigenous communities. Within such communities, indigenous knowledge is central. Indigenous knowledge acknowledges that the world is alive and that we, as humans, are merely a small part. Central in our approach is Sheehan’s respectful design, which ensures a central place for indigenous knowledge in the design process. However, Sheehan’s approach does not state in pragmatic terms how such a design approach can be achieved. Some of the co-design processes we engaged in led to respectful design spaces, others did not. This helped us to identify patterns of dynamics that are essential for respectful design. At the core of our findings lies the observation that in order to reach a respectful design space, in which indigenous knowledge is embedded, a shared dialogical space between community and designer is essential.

Reitsma, L., Light, A. and Rodgers, P.A., 2014. Empathic Negotiations through Material Culture: Co-Designing and Making Digital Exhibits. In Digital Creativity 25:2 (Summer 2014).

This article introduces a case study undertaken in the indigenous Penan community of Long Lamai, Upper Baram, Sarawak, Malaysia. In this community, there is concern about the negative image other cultural groups hold of the Penan. This case study explores co-design as a means to invite community members, together with a designer, to explore the identity that they would like to present to people outside the community. In preparing for an exhibition to challenge perceptions, it turned out to be important to embrace the culture of the community to facilitate self-expression, introducing new concepts such as technological interventions and design probes to stimulate reflection and creativity. However, it was indigenous material culture, when actively and encouragingly supported by the designer, that had a key role in developing the co-design and, with it, empathic understanding between designer and community.

Reitsma, L., Wessman, S. and Önnevall, E., 2017. ‘I Believe in That Version of the Future’. Cli-Fi and design fictions as dialogical frameworks for expert engagements. In The Design Journal, 20 (sup1), pp.1817-1826.

The Design for Sustainability community has highlighted the importance of engaging different societal stakeholders and experts in discussions of how to achieve sustainability. The work we present is situated within a research project exploring ‘How climate goals can be portrayed to explore individual’s’ carbon footprint’. In this paper we present a dialogical tool to engage experts in the discussion of issues related to moral, ethical and societal aspects in the transition towards a low emission society. We created two stories that were used during a workshop with experts. Those stories are positioned within the Climate Fiction genre, which centres on man-made climate change. We shaped the stories as Design Fictions, a design approach focusing on sparking discussions and explore possible worlds. The stories facilitated discussions on the aspects that we aimed for. We see potential in this approach to facilitate expert involvement and we highlight opportunities and improvement-potential.

Toretta, N., and Reitsma, L., 2019. Design, power and colonisation: decolonial and antioppressive explorations on three approaches for Design for Sustainability. In Proceedings of the Academy for Design Innovation Management Conference 2019.

Our contemporary world is organized in a modern/colonial structure. As people, professions and practices engage in cross-country Design for Sustainability (DfS), projects have the potential of sustaining or changing modern/colonial power structures. In such project relations, good intentions in working for sustainability do not directly result in liberation from modern/colonial power structures. In this paper we introduce three approaches in DfS that deal with power relations. Using a Freirean (1970) decolonial perspective, we analyse these approaches to see how they can inform DfS towards being decolonial and anti-oppressive. We conclude that steering DfS to become decolonial or colonizing is a relational issue based on the interplay between the designers’ position in the modern/colonial structure, the design approach chosen, the place and the people involved in DfS. Hence, a continuous critical reflexive practice is needed in order to prevent DfS from becoming yet another colonial tool.



On respectful participatory design (with Indigenous Communities)

Reitsma, L., Azlyn William, D., Dludlu, M. N., Sibandze, G., Taele, M., Tseole, C., and  Zaman, T., 2024. Assembling Indigenous Climate Observatories- Local knowledge for local action. In Proceedings of the Participatory Design Conference 2024: Situated Actions, Doctoral Colloquium, PDC places, Communities-Volume 3 (pp. 48-51). 

Indigenous communities, highly vulnerable to climate change and biodiversity loss, often find their knowledge excluded from climate research and policymaking. This Situated Action is the finale of the project, entitled; Indigenous Climate Observatories: local knowledge for Local Action, which addressed this contradiction. This project was done in parallel by 7 different Indigenous communities, in collaboration with (local) researchers and other societal actors. Together we explored Indigenous Climate Observatories as a conceptual entity which is focusing on 1) defining local change indicators, 2) using those change indicators to observe and track change, 3) reflecting on this change and 4) collaboratively planning for action in relation to this change. Through the Situated Action, where we assemble the project outcomes, we aim to further reflect on what Indigenous Climate Observatories can be, after which we co-create a Climate Observatory as a representation of these reflections and different perspectives.

Reitsma, L., 2023. Respectfully navigating the borderlands towards emergence: Co-designing with Indigenous communities. In Rodgers, P.A., and Yee, J., eds. The Routledge Companion to Design Research (pp. 166-176). Routledge.

‘Modern’ design research is situated in and emerged from a specific worldview, which it still echoes. This has implications when we design with groups who hold other worldviews, such as Indigenous communities. It can, for example, affect colonial power structures of dependency as well as be colonising by imposing worldviews and prescribing solutions and methods. If we consider ‘modern’ design as just a specific type of design, among other ways, we could follow a pluriversal understanding of design. In order to meet respectfully in a pluriverse, there is a need to collaborate and to hand-over control to the community. One way of thinking about design in a pluriverse could be to think through an Indigenous knowledge approach to design, in which we respectfully show care and awareness in how we identify, explore and assess meaning – acknowledging that our view is always incomplete. In the project described in this chapter, the author has attempted to take up such a respectful approach to design, which required a re-learning of what it means to be a designer/researcher. She goes into the project, the different designs that evolved from it and examines whether, and how those designs were designed through a respectful design approach.

Reitsma, L., Light, A., Zaman, T., and Rodgers, P.A., 2019. A respectful design framework incorporating Indigenous knowledge in the design process. In The Design Journal, 22, (sup1): pp. 1555-1570.

To stay within the planetary boundaries, we have to take responsibility, and this includes designers. This requires new perspectives on design. In this work, we focus on a co-design project with indigenous communities. Within such communities, indigenous knowledge is central. Indigenous knowledge acknowledges that the world is alive and that we, as humans, are merely a small part. Central in our approach is Sheehan’s respectful design, which ensures a central place for indigenous knowledge in the design process. However, Sheehan’s approach does not state in pragmatic terms how such a design approach can be achieved. Some of the co-design processes we engaged in led to respectful design spaces, others did not. This helped us to identify patterns of dynamics that are essential for respectful design. At the core of our findings lies the observation that in order to reach a respectful design space, in which indigenous knowledge is embedded, a shared dialogical space between community and designer is essential.

Reitsma, L., 2015. Dynamics of Respectful Design in co-creative and co-reflective encounters with Indigenous communities. University of Northumbria at Newcastle (United Kingdom).

This research focuses on designing with indigenous communities. The use of design raises concerns in this context. Because of the aim to ‘improve’ lives and the emphasis on innovation, design approaches have the probability to colonise. As designers, we have to find ways to deal with such concerns. Approaches that do this within the context of indigenous communities are Sheehan’s respectful design and Tunstall’s culture-based innovation. Both approaches acknowledge that the community should benefit from projects. In this, the role of the designer becomes to spark the resourcefulness of the community members to find such benefit. However, neither approach states in pragmatic terms how such a space can be reached. Therefore, this research aims to: explore the dynamics of a respectful design space in co-creative and co-reflective encounters with indigenous communities; and to provide recommendations to reach such a space. 

The explorations were performed by introducing co-creative design methods during a case study with three indigenous communities. Some co-creative processes led to respectful design spaces, others did not. All processes were analytically studied by combining annotated portfolios and content analysis in timelines. The aim was to find patterns of dynamics essential for respectful design. The dynamics that arose were: 1) ownership through the type of design participation, 2) indicators of ownership, 3) the type of novel expressions made and 4) the type of material culture introduced. This led to contributions of this research being, firstly, a framework of a respectful design space and recommendations of how to reach such a space. Secondly, the concept of constellations of design initiatives, to understand respectful design in situ. Thirdly, the importance of inclusion of the community’s own material culture to facilitate dialogical spaces, and, finally, the analytical approach used to find the dynamics. 


PhD Thesis – Lizette Reitsma (small)Download

Reitsma, L., 2015. Enabling design to disappear: The design process of Storybeads. In . Bidwell, N. J., and Winschiers-Theophilus, H., eds., At the Intersection of Indigenous and Traditional Knowledge and Technology Design, pp. 205.

This paper addresses the need to preserve culturally unique knowledge for future generations. This user-centered design-research case study focused on preserving Indigenous Knowledge (IK) of the South-African BaNtwane culture, specifically focusing on their rich beadwork and oral traditions. Our approach allows for design research in a scenario where the community is represented by a few prominent members, simultaneously making provision for the incorporation of modern technology in a society trailing in technology adoption. The study resulted in a recording device that fits the target group’s oral tradition and is based on a concept in which oral stories are recorded and associated with tangible beads that can be incorporated into traditional beadwork. The device and interaction design embraces the culture’s aesthetics and existing IK mechanisms.

Reitsma, L., Light, A. and Rodgers, P.A., 2014. Empathic Negotiations through Material Culture: Co-Designing and Making Digital Exhibits. In Digital Creativity 25:2.

This article introduces a case study undertaken in the indigenous Penan community of Long Lamai, Upper Baram, Sarawak, Malaysia. In this community, there is concern about the negative image other cultural groups hold of the Penan. This case study explores co-design as a means to invite community members, together with a designer, to explore the identity that they would like to present to people outside the community. In preparing for an exhibition to challenge perceptions, it turned out to be important to embrace the culture of the community to facilitate self-expression, introducing new concepts such as technological interventions and design probes to stimulate reflection and creativity. However, it was indigenous material culture, when actively and encouragingly supported by the designer, that had a key role in developing the co-design and, with it, empathic understanding between designer and community.

Reitsma, L., Wallace, J., and Rodgers, P.A., 2013. Exploring respectful design directions for Indigenous communities. In Proceedings of 2013 International Conference on Culture and Computing (pp. 131-132). IEEE.

Projects focusing on preserving cultural heritage are most usually instigated by a researcher. Yet, the question arises ‘whether such projects are beneficial for the studied communities?’ This paper describes the first part of a co-reflective, design research case study exploring through design the dynamics of the disappearance of culture heritage. By guidelines for respectful design (synthesized from literature) we sought to find an indigenous community to work with and a design direction beneficial for them. Our initial visits to three indigenous communities in Malaysia, where we developed and introduced empathic design probes, led to the Penan community becoming particularly interested in the project. A design direction arose, which aimed to explore technological design as a means to spark intergenerational conversations on being a Penan.

Reitsma, L., Smith, A., and van den Hoven, E., 2013. StoryBeads: Preserving Indigenous knowledge through tangible interaction design. In Proceedings of 2013 International Conference on Culture and Computing (pp. 79-85). IEEE.

This paper addresses the need to preserve culturally unique knowledge for future generations. This user-centered design-research case study focused on preserving Indigenous Knowledge (IK) of the South-African BaNtwane culture, specifically focusing on their rich beadwork and oral traditions. Our approach allows for design research in a scenario where the community is represented by a few prominent members, simultaneously making provision for the incorporation of modern technology in a society trailing in technology adoption. The study resulted in a recording device that fits the target group’s oral tradition and is based on a concept in which oral stories are recorded and associated with tangible beads that can be incorporated into traditional beadwork. The device and interaction design embraces the culture’s aesthetics and existing IK mechanisms.

Smith, A., Reitsma, L., van den Hoven, E., Kotzé, P., and Coetzee, L., 2011. Towards preserving Indigenous oral stories using tangible objects. In Proceedings of 2011 Second International Conference on Culture and Computing (pp. 86-91). IEEE.

Handcrafted beadwork produced by the BaNtwane people of South Africa is loaded with meaning. Communicating indigenous oral stories is important for passing on culture-specific traditions and community memory, such as the meaning of the handcrafted beadwork. Oral stories are told within the physical confines of the community. The community we focus on in this paper suffers from younger generations moving away physically, start preferring the English language over their mother tongue and digital over oral communication, and therefore this co-located storytelling process is interrupted. As part of the Story Beads project we have created an interactive system that incorporates a combination of physical objects and modern technology for recording and replaying oral stories that can help preserve the meaning of the handcrafted beadwork of the BaNtwane people.


On dialogical spaces for mutual learning – facilitated through design.

El Gohary, F., Nyström, S., Reitsma, L. and Bartusch, C., 2021. Identifying challenges in engaging users to increase self-consumption of electricity in microgrids. Energies, 14(5), p.1257.

A microgrid’s self-consumption rate reflects its ability to retain its own energy and decrease its reliance on the synchronous grid. This paper investigates the empirical case of a microgrid equipped with photovoltaic (PV) panels and identifies challenges in engaging the microgrid’s users to increase their self-consumption. Accordingly, we explored both the physical and social dimensions of the microgrid. The former involved mapping the electricity consumption and production through an exploratory data analysis, and evaluating the associated price signals, while the latter involved the use of design interventions to explore users’ perceptions of the system. We highlight the problem of price signal impedance, the need for cost reflective pricing and the challenge in designing and extending internal price models in settings with various actors. We address the limitations of price signals, alongside alternative unidimensional signals, and emphasize the need for an integrated approach to a user engagement strategy as well as the challenges that this approach entails. Our results shed light on the complexity of energy communities such as microgrids, and why their implementation can introduce multidimensional challenges that demand cross-disciplinary approaches.

Schaeffer J., Ryöppy, M., Reitsma, L. et al., 2020. Carbon Dioxide Theatre in the Museum. Västmanlands Läns Museum. ISBN: 978-91-87828-71-3.

(Swedish) Schaeffer J., Ryöppy, M., Reitsma, L. et al., 2020. Koldioxidteater på Museum. Västmanlands Läns Museum. ISBN: 978-91-87828-70-6.

This book is about the Carbon Dioxide Theatre project, in which we explored how participatory theatre and partici-patory design methods can be used in a museum to create engagement with climate issues. 

The Carbon Dioxide Theatre project focused on young people’s ability to reflect on and critically review social norms and practices around climate targets and carbon dioxide emissions, although the process affected all participants. Objects from the museum’s existing collections were central to the project to create reflections on past and present social norms. 

With this text, we want to inspire you to explore how museums can develop new ways of working with collect-ions and communication related to our cultural heritage and contemporary global challenges. 

In the text, we have mixed descriptions of the process and the methods, with personal stories from us in the project in order to share as many different perspectives of the project as possible with you. We hope that you will get inspired! 

Reitsma, L., Ho, H., Brunklaus, B., Nyström, S., Brikhan, W., Schaeffer, J., Ryöppy, M., Larsen, H. and Strøbech, E., 2019. Our burden – Carbondioxide theatre for climate action. In Proceedings of Nordes 2019: Who cares?, ISSN 1604-9705. Espoo, Finland. www.nordes.org (Vol. 8).

Brunklaus, B., Reitsma, L., Andersson Schaeffer, J., Ryöppy, M., Ho, H., and Nyström, S., 2019. Carbon theatre in public spaces: Using participatory theatre and co-design methods in a museum for shaping low carbon lifestyles. In Proceedings of Life Cycle Management Conference 2019.

Reitsma, L., Wessman, S., and Nyström, S., 2019. Spilltime: Designing for the relationship between QS, CO2e and climate goals. In The Design Journal, 22 (sup1): pp. 1087-1100.

Reitsma, L., and Wessman, S., 2019. A vision of a radically changed future – speculated and applied. In Proceedings of the Research through Design Conference 2019.

Wessman, S., and Reitsma, L., 2018. Unfolding personal stances on a distant climate debate through probes. In Proceedings of Participatory Innovation Conference (PIN-c).

Reitsma, L., Wessman, S. and Önnevall, E., 2017. ‘I believe in that version of the future’. cli-fi and design fictions as dialogical frameworks for expert engagements. In The Design Journal, 20 (sup1), pp. 1817-1826.

Reitsma, L., Önneval, E., Katzeff, C. and Torstensson, C., 2016. The future catalogue: design fictions to enhance user engagement in smart grid technology. In Proceedings of BEHAVE 2016 4th European Conference on Behaviour and Energy Efficiency


Decolonising design

Toretta, N.B., Reitsma, L., Hillgren, P-A., Van Ryneveld, T.N., Hansen, A.M., and Muñoz, Y.C., 2023. Pluriversal spaces for decolonizing design: Exploring decolonial directions for participatory design. Diseña, (22), 8-8.

Reitsma, L., 2022. Making Sense/zines: Reflecting on positionality. In Proceedings of Pivot 2021.

Toretta, N., Reitsma, L., Clark, B., Hilgren, P-A, and Jönsson, L., 2021. Life stories for collaborative survival. Accepted workshop for Nordes 2021.

Huang, M.-L., Reitsma, L., Ljaljegean, V., Chang, S., Rodgers, P.A. & Whitham, R., 2020. Hunger Games: Designing for Liberation. In Proceedings of DRS2020.

Torretta, N..& Reitsma, L., 2019. Design, power and colonisation: decolonial and antioppressive explorations on three approaches for Design for Sustainability. In Proceedings of Academy for Design Innovation Management Conference 2019.

Reitsma, L., Torretta, N., de Jong, A., Önnevall, E. and Wessman, S., 2017. Humble Designing: a future perspective on the role of design in design for sustainability. In Proceedings of 18th European Roundtable for Sustainable Consumption & Production.  (best paper presentation award)
de Jong, A., Önnevall, E., Reitsma, L. and Wessman, S., 2016. Challenging the role of design(ing) in the sustainability field: towards a ‘humble’ design approach. In Proceedings of the 9th NordicCHI Conference. 


Other

Zaman, T., Loh Chee Wyai, G., Ab Hamid, K., Ting Huong Yong, A., and Reitsma, L.,2022. PDC Place Malaysia: Emerging Spaces for ICT4D and PD Communities. In Proceedings of the Participatory Design Conference 2022-Volume 2 (pp. 281-283).

James, A. M., Reitsma, L., and Aftab, M., 2019. Bridging the double-gap in circularity. Addressing the intention-behaviour disparity in fashion. In The Design Journal, 22(sup1), pp. 901-914.

Reitsma, L., and van den Hoven, E., 2017. Wrapping cultural values: using social embodiment as stimulus in designs. In The Design Journal, 20 (sup1), pp.401-410.

Boerman, H., Bergman, T., Pieters, J., Reitsma, L., & van den Hoven, E., 2011. Sissy: an interactive installation with a personality. In OZCHI Workshop Proceedings- The Body in Design (pp. 1-4).


Pedagogical

Reitsma, L., 2023. Complexities of a hypothetical co-supervision case: On roles, expectations, independence. In Journal of Teaching and Learning in Higher Education4(2).